Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how Palmetto Rose Press & Paper Co. ("we", "us", or "our") collects, uses, and shares personal information when you visit palmettorosepressandpaperco.com, make a purchase, or contact us.

Information we collect

  • Contact and order information: your name, email address, phone number, billing and shipping addresses, products ordered, payment method and transaction information, and order history. Payment information is processed through our payment providers.
  • Device and browsing information: IP address, browser and device information, cookie or similar identifiers, pages and products viewed, searches, referring pages, and interactions with our store and marketing.
  • Customer-service and preference information: messages and information you provide when requesting support, returns, or privacy assistance, and your communication and privacy preferences.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that help us operate the store, process payments, fulfill orders, and measure marketing.

How we use information

We use personal information to process payments and orders; print, pack, and deliver products through our fulfillment partners; provide customer service and returns; communicate about purchases; maintain and improve the store; detect fraud and protect the store; meet legal obligations; and provide marketing, analytics, and personalization in accordance with applicable consent requirements and your choices.

Who receives information

We share information with providers that support store hosting, payment processing, order fulfillment, shipping, customer support, analytics, and marketing. This includes Shopify, which powers our store, and Printify and its print and delivery partners for the products they fulfill. Providers receive information relevant to their services, such as order details and delivery contact information. See Shopify's Consumer Privacy Policy and Printify's Privacy Policy.

Our store also uses Google & YouTube, Pinterest, and TikTok integrations for analytics, advertising measurement, and advertising. Depending on the service, your choices, and applicable requirements, information shared can include contact or device identifiers, browsing activity, and purchase events. We may also disclose information when required by law, to respond to lawful requests, or to protect our rights and the safety of the store and its users.

Shopify Network Intelligence

Shopify Network Intelligence is enabled for our store. Shopify uses information from interactions with our store together with information from interactions with other merchants and Shopify to provide enhanced services, including personalization, analytics, and advertising. Shopify processes information for these purposes as described in its Consumer Privacy Policy. You can learn about and exercise choices concerning Shopify's processing through the Shopify Privacy Portal.

Advertising, sale or sharing, and your choices

Sharing identifiers, browsing activity, and purchase information with advertising partners can be considered a "sale", "sharing", or processing for targeted advertising under some privacy laws. These terms can cover advertising disclosures even when no money is exchanged for a customer list.

You can use our Your Privacy Choices page to request an opt-out where available, or contact customerservice@palmettorosepressandpaperco.com. Shopify's opt-out controls recognize Global Privacy Control signals in the regions where those controls apply. Choices made in one browser or device may need to be repeated on others. Global Privacy Control is different from an older browser "Do Not Track" setting.

Advertising providers also offer controls for their own services:

You can unsubscribe from marketing emails using the unsubscribe link in the message. For SMS marketing, follow the opt-out instructions in the message. We may still send communications needed to service your orders or respond to your requests.

Cookies and similar technologies

Our store and its integrations use cookies, pixels, server-side events, and similar technologies for essential store functions, preferences, security, analytics, and advertising. Essential technologies support functions such as the cart, checkout, and account security. Other technologies help measure store use and advertising or personalize content.

Where our cookie banner is displayed, use it to manage optional cookie preferences. You can also use your browser's cookie controls, although blocking essential cookies may affect store functionality. Advertising and data-sharing choices are also available through Your Privacy Choices or by contacting us. Cookie names and durations can change as the services change; Shopify's Cookie Policy describes Shopify's technologies.

European and UK visitors: legal bases and transfers

Where European or UK data-protection law applies, we process information as needed to perform our contract with you, comply with legal obligations, pursue legitimate interests such as operating and securing the store where those interests do not override your rights, or with your consent where required. You can withdraw consent without affecting the lawfulness of processing that occurred before withdrawal.

Our service providers may process information outside your country, including in the United States and Canada. Where required, international transfers rely on recognized safeguards, such as adequacy decisions or approved contractual protections. Shopify explains its processing and safeguards in the privacy materials linked above.

Automated tools

Our store and service providers use automated tools for functions such as fraud screening, order processing, analytics, and personalization. Where applicable law gives you rights concerning a decision based solely on automated processing that has legal or similarly significant effects, you may contact us to request information, human review, or to challenge the decision. This does not limit any applicable rights.

Retention and security

We retain personal information for as long as needed for the purposes described in this policy, including fulfilling orders, handling returns and disputes, maintaining required business records, and meeting legal obligations. A deletion request may be subject to legal exceptions. We use reasonable safeguards to protect personal information, but no transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a portable copy of your personal information; object to or restrict certain processing; withdraw consent; or opt out of sale, sharing, targeted advertising, or certain profiling. These rights are subject to applicable law and its exceptions.

To make a request, email customerservice@palmettorosepressandpaperco.com. We may need information to verify your identity or an authorized agent's authority. We will respond within applicable legal time limits and will not unlawfully discriminate against you for exercising your rights. If applicable law provides a right to appeal our response, you can submit an appeal to the same address. You may also complain to the relevant data-protection or privacy regulator where you live.

Children

The store is not intended for individuals under 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe a child has supplied personal information, contact us to request deletion.

Updates and contact

We may update this policy when our practices or applicable requirements change. The date above identifies the latest update.

For privacy questions, requests, or complaints, contact customerservice@palmettorosepressandpaperco.com or write to Palmetto Rose Press & Paper Co., PO Box 1140, Andrews, SC 29510, United States.